1. Introduction

Welcome to The Countdown Miami (“Company,” “we,” “our,” or “us”). We are operated by Breakwater Hospitality Management LLC. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit thecountdownmiami.com (the “Site”).

By using the Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Information You Provide

We may collect information that you voluntarily provide, including:
• Name
• Email address
• Phone number
• Payment or billing information (processed through third-party vendors)
• Messages submitted through forms

B. Automatically Collected Information

When you use the Site, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages visited
• Cookies and tracking technologies

C. Cookies & Tracking

We may use cookies, pixels, and analytics tools (like Google Analytics) to improve Site functionality and user experience.

3. How We Use Your Information

We use collected information to:
• Provide and improve our services
• Process inquiries or ticket purchases
• Communicate updates, promotions, or event information
• Analyze website performance
• Maintain security and prevent fraud

4. How We Share Information

We may share information with:
• Service providers (payment processors, marketing platforms, hosting providers)
• Affiliates and partners related to The Countdown Miami
• Legal authorities, when required by law or to protect our rights

We do NOT sell personal information.

5. Third-Party Services

Our Site may include links to third-party websites or services. We are not responsible for their policies or content.

6. Data Security

We take reasonable measures to safeguard your information. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Your Choices

You may:
• Opt out of marketing emails
• Disable cookies in your browser
• Request that we update or delete certain information

8. Children’s Privacy

The Site is not intended for individuals under the age of 13. We do not knowingly collect information from children.

9. International Users

If you access the Site from outside the U.S., you agree that your data may be processed within the United States.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted with a new “Last Updated” date.

11. Contact Us

For questions regarding this Privacy Policy, contact us at:
Breakwater Hospitality Management LLC